Edutech
Website
Overview
During my 5-month internship at BuildWithAngga, I had the opportunity to directly contribute to improving the learning experience for thousands of students taking courses in web development, app development, UI/UX design, and graphic design. My primary focus was solving critical pain points in course navigation and discovery systems that were hindering students' learning productivity.
Role
UI Designer Internship
Timeline
Mar 2022 - Jul 2022
About BuildWithAngga
BuildWithAngga is a leading online learning platform that provides various courses and learning materials in web development, app development, UI/UX design, and graphic design. The platform serves thousands of students who want to develop technology skills and build careers in the digital industry.
"Kelas Patungan" Information
The Problem
Students didn't understand the purchasing procedure for "Kelas Patungan" (joint venture classes), causing confusion and potential sales conversion loss.
No clear explanation about the joint class system
Students were confused about pricing and purchase process
Lack of transparency reduced trust and conversion
Checkout process didn't provide adequate information
existing
breakdown solution
Design Solution
We redesigned the login flow to eliminate confusion and provide immediate help when needed.
Guest access option: Let users explore before committing to login
Clear instructions: "Use your i-Gracias Telkom University credentials"
Instant help: Direct access to Customer Service for login issues
Error handling: Specific error messages that guide users to the right solution
new Flow
Conclusion
The internship at BuildWithAngga provided invaluable hands-on experience in designing for real users with real problems. Direct mentorship from an industry leader and the opportunity to contribute to a platform used by thousands of people gave me a comprehensive perspective on design's role in business success.
This project demonstrates that effective UI/UX design isn't just about creating beautiful interfaces, but about systematically solving user problems and creating experiences that truly add value to users' journeys.
"I am still learning to explore UX and UI design, listening to user complaints and implementing knowledge shared by mentors." - A reflection that captures the growth mindset and commitment to continuous improvement in design practice.
